Shipping Policy

Shipping and Delivery

At Eternal Nutricare, we strive to deliver your premium nuts, dry fruits, and healthy confections options in the fastest and safest way possible. We understand the importance of quality and care when it comes to shipping delicate food products.

Delivery Timelines

• Local (Within State): 2-4 business days.
• National (Across India): 5-8 business days.
• Remote Areas: Delivery may take up to 10-12 business days depending on courier accessibility.

Shipping Charges

We offer free shipping on orders above ₹999. For orders below this amount, a standard shipping fee applies depending on the destination and weight of the package.

Order Processing

All orders are processed within 24-48 hours. Orders placed on Sundays or public holidays will be processed on the next working day. You will receive a confirmation email and SMS once your order has been shipped.

Packaging

We use premium, moisture-proof, and vacuum-sealed packaging for our products to ensure that they reach you in their freshest state without any contamination or damage during transit.

Tracking Your Order

Once your order is shipped, you will receive a tracking ID via email. You can track your order status directly by reaching out to our support channel.

Damaged Goods

In the rare event that your package is damaged during transit, please take a photo of the package and contact us immediately. We will arrange for a replacement or refund as per our Return Policy.